Help Centre
Find an answer quickly, track an order, or reach us directly.
Delivery & tracking
Where your parcel is, how long it takes, and what the charge covers.
Returns & exchanges
What can be exchanged, how long you have, and how to start.
Sizing & fit
Measurements sit on every product page, with guidance on choosing between two sizes.
Payment
Cash on delivery across Bangladesh — what you pay and when.
Talk to us
Message the team on WhatsApp or send us a note.
Frequently asked
How do I place an order?
Choose a colour and size on the product page, add it to your cart and go to checkout. You do not need an account — just a name, phone number and delivery address.
How do I pay?
Cash on delivery, anywhere in Bangladesh. You pay the courier when the parcel reaches you, so nothing is taken before it arrives.
How long does delivery take?
Inside Dhaka, usually one to two working days. Outside Dhaka, two to four. We confirm every order by phone first, and the clock starts from that call.
Can I change or cancel an order?
Yes, until it has been handed to the courier. Call or message us with your order number and we will amend or cancel it.
Can I exchange something that does not fit?
Unworn items in their original packaging can be exchanged within seven days of delivery. Bodywear that has been worn cannot be taken back, for reasons of hygiene.
Which size should I take?
Every product page carries its measurements. If you are between two sizes, take the larger for boxers and trunks and the smaller for vests — cotton settles with wear.
Still stuck?
Our team answers within one working day, Saturday to Thursday.